Privacy & Cookie Policy
Last Updated: 2026-02-26
Introduction
Sigma2 Family Office Inc. (“we”, “us”, or “our”) is committed to protecting the confidentiality, security, and accuracy of personal information. As a firm registered with the Autorité des marchés financiers (AMF), safeguarding personal information is fundamental to our regulatory and fiduciary responsibilities.
This Privacy & Cookie Policy describes how we collect, use, disclose, and protect personal information through our website in accordance with:
The Personal Information Protection and Electronic Documents Act (PIPEDA);
Quebec’s Act respecting the protection of personal information in the private sector (Law 25), where applicable; and
Applicable provincial securities regulatory requirements.
Personal Information We Collect
We collect only limited personal information through our public website.
Website Contact Forms
If you submit an inquiry through our website, we collect:
Your name
Your email address
We do not request investment account information, financial details, Social Insurance Numbers, or other sensitive personal or financial information through our website.
Visitors and clients are instructed not to transmit confidential financial or account-related information through website forms or general email. Sensitive information should be transmitted only through the designated secure client portal.
Purpose of Collection
Personal information collected through our website is used solely to:
Respond to inquiries
Communicate regarding requested information or services
We do not use website-collected information for automated decision-making, profiling, marketing analytics, or behavioral advertising.
We do not sell, rent, or trade personal information.
Cookies and Tracking Technologies
Our website uses only essential cookies required for basic functionality, security, and technical performance.
We do not use:
Analytics cookies
Advertising or marketing cookies
Behavioral tracking technologies
Social media tracking pixels
Essential cookies may support:
Secure website operation
Fraud prevention and cybersecurity
Network and session management
These cookies do not track user activity across websites and are not used for marketing or profiling purposes.
Because we do not use non-essential cookies, consent for optional tracking is not required.
Hosting and Technical Service Providers
Our website is hosted by third-party infrastructure providers (such as Squarespace and/or GoDaddy). These providers may process limited technical information, including IP addresses and server log data, strictly for operational purposes such as:
Website hosting
Cybersecurity monitoring
System maintenance and performance
Such processing is limited to infrastructure and security functions and is not used by us for marketing, profiling, or analytics purposes.
Client Portal Access
Our website provides a link to a secure third-party client portal that allows clients to access their investment account information.
The client portal:
Is operated by an independent third-party service provider;
Is not embedded within our website;
Is subject to the privacy and security policies of the portal provider.
When accessing the client portal, users leave our website and are governed by the portal provider’s terms and privacy practices. Please visit the following link for further information.
https://www.ndexsystems.com/privacy-policy/
We are not responsible for the privacy practices of external platforms.
Safeguards
We maintain reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. These measures are designed to protect personal information against:
Unauthorized access
Loss or theft
Disclosure or misuse
Unauthorized modification
Access to personal information is restricted to authorized personnel who require it for legitimate business or regulatory purposes.
Retention
Personal information collected through the website is retained only for as long as necessary to:
Respond to inquiries; and
Meet applicable legal, regulatory, and recordkeeping obligations.
Information is securely destroyed when no longer required.
Your Rights
Depending on your jurisdiction of residence, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent, subject to legal or contractual limitations;
In Quebec, request information about the categories of persons who have access to your information and the location where it is held.
Requests may be submitted to our Privacy Officer using the contact information below.
Privacy Officer
In accordance with applicable privacy legislation, the person with the highest authority within the organization is responsible for the protection of personal information. This function may be delegated.
Privacy-related inquiries or requests may be directed to:
Privacy Officer
Sigma2 Family Office Inc.
privacyoffice@sigma2fo.com
455-One Westmount Square
Westmount, QC, H3Z 1P9
Policy Updates
We may amend this Privacy & Cookie Policy from time to time to reflect changes in legal, regulatory, or operational requirements. The most current version will always be posted on our website.